The Managing Director of Kano Electricity Distribution Company, Alhaji Jamil Gwamna, has said inadequate power generation from the national grid is hindering the firm’s efforts to distribute power to consumers.
Gwamna also expressed displeasure over the non-payment of electricity bills by some customers which he said had negatively affected the revenue generation drive of the firm.
He said at the 2018 Marketing Conference in Kano that the firm had been operating at a loss.
He, however, said that despite the challenges, KEDCO had been able to wax stronger in terms of service delivery, as the numbers of hours of electricity supply to customers had greatly increased in Kano, Katsina and Jigawa states.
Gwamna said, “The reason behind the yearly marketing conference is for us to come together to fashion out strategies that will enhance the company’s progress and for our customers to get acquainted with our plans for steady power supply and prompt payment for their bills, so as to enhance our revenue generation by meeting our targets.
“This is where we set the tone for the next year. We do this because we want everybody to be on board and understand the objectives of the company and our driving philosophy, so that at the end of the day, we provide those things we promise to provide, such as customer intimacy through the improvement of our service delivery and to make sure that the company becomes profitable over time.”
He added, “The power sector in the country has a lot of challenges. Despite the challenges, there are some incremental improvements we have made. We have invested a lot of money to achieve all what our customers have enjoyed. Could we be better? Yes, we can be better.
“We are still incurring losses and we believe the only way we can improve is to bring more investment into the company for the staff to redouble their dedication and for the customers as well to ensure that they pay for the power that they consume.
“Our greatest challenge is with our customers. Our collection efficiency, especially in the residential areas, is still less than 30 per cent; so that means that for every one kobo of electricity that we supply in kilowatts hour, we lose 70 kobo. So, it is a huge loss for us.”