Keystone Bank, one of the lending financial institutions in Nigeria on Wednesday February 7, 2018, announced the launch of its new mobile banking application which, according to the bank, has many user-friendly features that can be accessed from a mobile phone.
The new mobile app has, as stated by the company, many benefits & self-service options, including, easy account opening, convenient self- booking and liquidation of fixed deposits, an expanded list of bill-payment options and easy activation of standing instructions & recurrent future payments, according to Obeahon Ohiwerei, Group MD/CEO.
- “Switch Card ON/OFF option” which allows users to disable their cards temporarily if missing & re-enable at the click of a button
- “Hide Balance Feature” which is an additional safeguard against third-party viewing
- “Meet Your Relationship Manager Option” which allows users to call or email their account officers right within the app
- Chabot feature (now live on Telegram) that guides users through a whole range of desired transactions step-by-step
Shedding more light on why it introduced the new mobile app, Ohiwerei said, “In our fast-paced and evolving digital world, service literally has to be at the speed of thought; the rules of engagement are changing so fast that customer expectations are as diverse as our lifestyles and choices. It is no longer a question of stepping out to the bank but about the convergence of innovative services, digital technology and Omni-channel platforms coming at us at breakneck speed.”
“Mobile Banking for one isn’t entirely new in the industry, but there is no end to innovation in delivering customer convenience; at Keystone Bank that’s what sets us apart and that shall continue to be our strength. We are determined to be your preferred bank; dependable, responsive and always within reach,” he concluded