NDIC MD/CEO ALH UMARRU IBRAHIM
From Benjamin A Ameh, Lagos
Nigeria Deposit Insurance Corporation (NDIC) has emerged as the most outstanding public institution in the Finance, Trade and Investment category for the 2012/2013 Service Delivery Awards for public institutions in Nigeria.
According to a civil society coalition, the Independent Service Delivery Monitoring Group (ISDMG), the organiser of the delivery service awards has presented a trophy to the Corporation for topping the Finance, Trade and Investment category after a rigorous exercise that involved public opinion and technical assessment on 300 public institutions and over five million Nigerians who voted through mobile SMS, internet and questionnaire survey.
According to Suleiman Birchi, Head, Communication & Public Affairs of the corporation on presenting the Award to the Managing Director/Chief Executive of NDIC, who was represented by the Corporation’s Board Secretary/Director, Legal Department, Mr. Alheri Bulus Nyako at the 2012/2013 of service delivery awards in Abuja, the Executive Director of ISDMG, Dr. Chima Amadi said the NDIC came top owing to its unequalled ratings by respondents in the core areas of assessment of public institutions.
Amadi listed the areas covered as transparency and fiscal discipline, budget implementation, prompt response to enquiries, contributions to the economy, sustainable and people oriented programmes and web visibility of the public institutions.
He further pointed out that the award was a clear expression of the high level performance, innovation, qualitative service delivery and citizen’s satisfaction by the Corporation.
According to him, the service delivery report and award started in 2010 as an experiment to determine an appropriate feedback mechanism for public institutions had evolved into an established window for the institutions to determine the quality of service they rendered as well as a barometer to deepen their operations. He maintained that the ISMG would continue to strengthen its experience in consistent assessment and monitoring of the public sector service delivery index in collaboration with Nigerians toward achieving a more effective and responsive public administration.
While receiving the award, Mr Nyako, said the award, which coincided with the Corporation’s recent launching of its new corporate identity, was a testimony to its unrelenting commitment to discharging its mandate of depositor protection and contributing to the safety, soundness and stability of the financial system.
