Air Peace, Nigeria’s leading airline, has introduced an innovative new boarding process aimed at delivering a more seamless, convenient, and professional travel experience for its passengers. This development is part of the airline’s ongoing commitment to improving service quality and fostering a culture of respect, efficiency, and customer care.
Under the new structure, boarding will be prioritized in the following order: military personnel, passengers with wheelchairs or special needs, and business class passengers. This approach is designed to reduce congestion, improve orderliness, and ensure a smoother start to passengers’ journeys.
Dr. Allen Onyema, Chairman and CEO of Air Peace, emphasized the airline’s dedication to enhancing both the time and comfort of its passengers. “At Air Peace, we understand that both time and comfort are of utmost importance to our passengers. This new boarding policy is meant to alleviate congestion, increase efficiency, and offer a more organized travel experience,” he said.
Dr. Onyema highlighted that the new policy also reinforces the airline’s commitment to inclusive service, stating, “By giving priority to military personnel and assisting passengers with special needs first, we demonstrate our respect for service and accessibility. Additionally, our business class travelers will enjoy expedited boarding, further elevating the premium experience they deserve.”
The new boarding policy is part of a broader initiative to elevate Air Peace’s service culture. The airline is constantly innovating to ensure a world-class experience from check-in to landing. As part of its efforts, Air Peace is enhancing various aspects of its service, including streamlining boarding procedures to foster a more efficient and stress-free journey for all passengers.
As West and Central Africa’s largest airline, Air Peace operates domestic, regional, and international flights with a firm focus on safety, hospitality, and exceptional service. The airline’s commitment to excellence is transforming the flying experience across Africa and beyond, with further plans for long-haul routes and expanded service offerings on the horizon.
Dr. Ejike Ndiulo, Head of Corporate Communications at Air Peace, reaffirmed the airline’s global expansion strategy, saying, “We remain focused on expanding our global footprint and strengthening Nigeria’s position in the international aviation arena. Plans are underway to introduce more long-haul routes and enhance services as we continue to set new standards in African aviation.”
With its growing fleet and ever-expanding route network, Air Peace is poised to introduce even more innovations that will make air travel easier, more convenient, and enjoyable for passengers, further solidifying its position as a leader in the industry.
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