Mrs. Olubunmi Kuku, Managing Director and CEO of the Federal Airports Authority of Nigeria (FAAN)
Aviation experts and industry stakeholders have praised the leadership of Mrs. Olubunmi Kuku, Managing Director and CEO of the Federal Airports Authority of Nigeria (FAAN), for implementing reforms that are widely viewed as transformative for the nation’s aviation infrastructure and operational systems.
Since her appointment, Kuku has focused on restoring confidence in Nigeria’s airports through an ambitious reform agenda targeting efficiency, safety, infrastructure upgrades, and institutional accountability.
Operational Reforms Draw Industry Praise
Aviation consultant and former Director of Operations at the Nigerian Airspace Management Agency (NAMA), described Kuku’s approach as “a bold shift from business-as-usual to performance-based governance.”
“Her commitment to adopting global best practices, especially the Airport Service Quality (ASQ) model, shows a clear intent to move Nigerian airports out of the shadows of mediocrity,” he said.
Kuku’s emphasis on structured passenger flow, enhanced terminal security, and streamlined operations has led to significant improvements in service delivery across major airports.
Infrastructure Upgrades as Visible Wins
According to a senior infrastructure analyst with the Aviation Roundtable Initiative (ARTI), the infrastructure improvements under Kuku’s leadership mark a critical departure from years of neglect.
“The upgrades at MMIA, Lagos, and other airports like Port Harcourt and Enugu are not just cosmetic. These are foundational changes, airfield lighting, baggage systems, terminal redesign, that improve functionality and safety,” Ifeanyi explained.
In Lagos, the modernization of check-in areas, baggage claims, and improved airflow in terminals have enhanced passenger experience. Similar works in Kano, Enugu, and Port Harcourt are reported to be on track and within budget.
Financial Discipline and Revenue Growth
Experts also note FAAN’s improved financial health as a key milestone. Aviation economist noted that the 23% increase in non-aeronautical revenue under Kuku’s watch is evidence of fiscal discipline and improved contract management.
“She has taken the right steps, tightening leakages, renegotiating old concessions, and opening new income streams. It’s a sign that FAAN is beginning to understand how to run profitably without losing sight of its public service obligations,” said.
Building Strategic Alliances
Kuku’s collaborative approach with other aviation agencies and private investors has also drawn commendation. A former General Manager at the NCAA, said that inter-agency synergy is the “lifeline of any modern aviation system.”
“Her ability to engage NCAA, NAMA, and other key players, while also inviting private sector innovation, is fostering an ecosystem that is both secure and forward-looking,” he said.
Joint efforts to address long-standing issues like touting, pilferage, and environmental hazards at airports have significantly improved FAAN’s public perception.
Investing in People for Long-Term Change
Kuku’s reform strategy has also prioritized workforce development. Under her direction, FAAN’s training school has been repositioned as a Centre of Excellence to build the next generation of aviation professionals.
A senior HR consultant for the African Aviation Group, noted that “MD Kuku understands that no airport system can function without trained personnel who are motivated, professional, and customer-oriented.”
Ongoing retraining programs in safety management, ethical conduct, and customer service are already producing results, particularly at front-line service points.
A Defining Moment for FAAN
As stakeholders assess the trajectory of Nigeria’s aviation sector, many agree that Mrs. Olubunmi Kuku’s tenure at FAAN represents a significant course correction.
“She has moved the agency from stagnation to progress,” said analyst. “The reforms are deep, deliberate, and sustainable. If sustained, this could be one of the most successful chapters in FAAN’s history.”
With Nigeria positioning itself as a regional aviation hub, Kuku’s leadership is being closely watched not only locally but also by international observers,many of whom believe that FAAN’s transformation under her leadership could set the tone for broader reforms across West Africa’s aviation landscape.
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